- Exchange Policy -

1. We are happy to exchange any merchandise that is defective, damaged or unused.  If you will need to exchange your product, please review the information below.
2. We accept exchanges on items purchased on rootsorganic.co.za only up to 30 days after the original purchase. 
3. Please enclose the product you wish to exchange and your receipt.  On the receipt, write instructions on what item(s) to exchange
4. Please note that shipping & handling charges will not be refunded

5. Please send your return to:

D71D Sugar Hill Avenue, Summerveld, Durban, RSA, 3610

6. Please contact us with any questions or enquiries.